| Module 1 | Operations |
| Unit 1 | Pre-assessment |
| Unit 2 | Developing SOPs |
| Unit 3 | Measuring and Analysis |
| Unit 4 | Networking Strategy |
| Unit 5 | Successful Project Management |
| Unit 6 | Operations - ICT Environment |
| Unit 7 | Post-Test |
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| Module 1 | Operations |
| Unit 1 | Pre-assessment |
| Unit 2 | Developing SOPs |
| Unit 3 | Measuring and Analysis |
| Unit 4 | Networking Strategy |
| Unit 5 | Successful Project Management |
| Unit 6 | Operations - ICT Environment |
| Unit 7 | Post-Test |